Aqua-Tech Recruitment are working with a leading global water technology company who are looking for a Rental Coordinator/Office Manager to join their expanding team. The Rental Coordinator/Office Manager operates as a key member of the team through coordinating the rental of pumps and pipework to Scottish Water sites in Scotland. A primary function of this role is to ensure the client receives the highest calibre of service in a timely manner.
Tasks and Responsibilities
- Organise the rental of pump equipment and associated pipework
- Manage the daily activities of 8 engineers (direct reports) in Scotland
- Providing leadership to staff, to meet organisation objectives of mission delivery through sustainable and balanced growth
- Maintain recommended and required safety risk management and maintenance protocols for all equipment
- Coordinate all rental of pumps, pipework and equipment fittings directly with customer
- Work collaboratively to support individuals in achieving goals
- Communicate clearly, honestly, and respectfully with all staff and customers
- Provide leadership in strengthening internal communications and promoting a positive and supportive work environment
- Maintain rental agreements and organise check-in/check-out procedure documentation
- Process rental agreements for pumping & pipework rental equipment
- Provide consistent level of support in all aspect of processing and closing a rental transaction
- Work with customers regarding complaints and/or issues
- Maximize internal and external customer satisfaction by providing professional and quality service while building strong relationships
Required Knowledge and Qualifications
- Professional experience in general engineering
- Technical administration background
- Strong interpersonal communication
- Demonstrated history of responsibility, dependability, and maturity of being a manager
- Experience of being “on the tools” may be beneficial or knowledge of terminology
- Must have experience of working in a fast-paced system driven environment
Please call 07745 738 036 if interested.